Managing a diverse workforce

We want our employees to have the opportunities to grow and maximise their potential within the Group, irrespective of age, gender, ethnic background, colour, disability, sexual orientation or religion. We do this not only because it is right, but also because many of our customers require it of us and many of our stakeholders look to us to take a lead. The wider the talent pool, the greater the experience and expertise we have to draw upon.

Why it matters to us

We want to maintain an environment where diversity is valued. We need to be responsive to the needs of our employees, customers and the community at large and regularly review our policies to make sure they are legally compliant. Cultures, ethnicity, education levels and use of language vary considerably across the Group. Embracing this diversity can help us to appeal to a wider range of customers, suppliers and local people within the communities in which we operate.

Our approach

We are committed to:

  • Providing equal opportunities for all
  • Maintaining a supportive work environment free for discrimination, harassment, victimisation and bullying
  • Complying with all employment laws
  • Hiring the best-qualified people
  • Promoting talent on the basis of merit

Our code of conduct gives guidance for us all on these commitments.

Our businesses already do much to celebrate individual differences, and our Group equal opportunity and diversity policy makes clear that discrimination of any kind is not tolerated. Many of our customers recognise the importance of a diverse workforce, and so, in order to maintain our market competitiveness, we need to continue to address this issue.

Our work to extend the East London Line, in joint venture, included customer-led diversity standards. We have since adapted these standards and worked with external consultants to produce an independently-accredited course and model of best practice. This "respect for people" training has been rolled-out across our roads and bridges contracts within our UK civil engineering business.

We are a Tier 1 supplier to the Olympic Delivery Authority (ODA) and received an award from the ODA for the contractor who had contributed the most to diversity and inclusion on the Olympic Park in 2009.

Our values programme is being rolled-out across all of our businesses across the world helping to support a unified culture.

Statistics

Engineering, one of our core businesses, is largely a male-dominated profession. Across the Group, 29% of our staff are female (28% in 2008). Including operatives, 23% of our workforce are female.

7% employees are from an ethnic minority in the UK (6.4% in 2008) and 17% are non-white across the Group.

percent of employees by geography (2008)

Chart data

percent of employees by geography (2009)

Chart data

Management of migrant workers and local employment

The Group now operates in over 100 countries. We recognise that some of these countries do not have the same laws or standards of living as in the UK. Our joint venture company, Gammon Construction, in Hong Kong has over 3,000 employees and, in Dubai, Dutco Balfour Beatty employs approximately 11,000 hourly-paid people in the UAE.

Parsons Brinckerhoff works in a large number of countries. To help manage this diversity they have a number of diversity training programmes and a diversity oversight committee comprised of senior professionals who oversee and develop its diversity strategy. We expect that during 2010 both businesses will learn from each other about continuing to manage and promote a diverse workforce.

Case studies

Training and accommodation in Dubai
Dutco Balfour Beatty and BK Gulf, our two Dubai-based joint venture businesses, employ approximately 11,000 hourly-paid people in the UAE, principally from the Indian subcontinent and further afield in South-East Asia.
View case study

Dutco Balfour Beatty and BK Gulf, our two Dubai-based joint venture businesses, employ approximately 11,000 hourly-paid people in the UAE, principally from the Indian subcontinent and further afield in South-East Asia. We take great care in their training and welfare when they arrive in Dubai.

During their stay in Dubai, our employees live in a purpose-built, company-serviced accommodation. It contains a dedicated clinic manned by fully-qualified doctors and nursing staff, a central laundry service and facilities to follow their religious beliefs. There are both subsidised restaurants and full kitchen facilities. There is access to satellite TV and an abundance of recreational green space for sporting activities such as cricket, football and volleyball. We were also the first major contractor in Dubai to provide our migrant workers with debit card and ATM facilities.

We recognise the benefits of training and development and opened a dedicated training facility where we provide both basic and advanced instruction in carpentry, blockwork, rebar fixing and scaffolding. The safety of our employees is paramount and we need to instil a high safety culture. The centre forms the nucleus of our HSE training and the courses offered are certified by both CITB and IOSH.

Our Zero Harm safety programme applies equally to Dubai as it does to the UK. In conjunction with BuildSafeUAE, a not-for-profit HSE improvement initiative started in Dubai and chaired by Grahame McCaig, General Manager of Dutco Balfour Beatty, we developed an animated cartoon as a unique method of conveying the Zero Harm message to our workers. This cartoon was translated into several different languages and dialects used by our employees.

To improve the frequency and exposure to on-site training we have developed a mobile safety training unit by converting a trailer into a classroom that can accommodate 30 people at a time. This unit travels from site-to-site to supplement the instruction given at the development centre. All workers are provided with the same high standard of personal protective equipment you would expect to see anywhere else across the Group.

Investing in local people in Romania
Having won the tender to electrify the line between Bucharest, Fetesti and Constanta in Romania in 2007, Balfour Beatty Rail Germany and Austria had originally intended to sublet all of the installation works to a competent sub-supplier.
View case study

Investing in local people in Romania

Having won the tender to electrify the line between Bucharest, Fetesti and Constanta in Romania in 2007, Balfour Beatty Rail Germany and Austria had originally intended to sublet all of the installation works to a competent sub-supplier.

It soon became apparent to the local management team that installation works could be carried out more effectively by training and employing local people.

The business developed a training programme for overhead line installers.

Applying the same approach to the design team, they integrated a skilled Romanian team of design engineers onto the project. Since then Balfour Beatty has set up an office which can handle a comprehensive range of rail infrastructure tasks. Balfour Beatty Rail now has trained people capable of working elsewhere within the business, and who are expertly trained for Romania’s future infrastructure projects.


What’s next?

Through our 2012 sustainability expectations we are committed to:

  • Continuing to measure, benchmark and review our diversity performance across our businesses
  • Involve at least 90% of staff employees in annual appraisals of their performance
  • Conduct exit interviews for at least 90% of leavers so we can better understand the reasons why people leave Balfour Beatty and implement measures to improve retention further still


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Diversity